A TikTok US energy outage induced a ‘cascading techniques failure’ resulting in a number of bugs

In case your TikTok feed has felt somewhat off these days, it isn’t simply you. TikTok says continues to be working to repair its service within the US following an influence outage at one in every of its knowledge facilities that is induced “a number of bugs” within the app. TikTok customers have reported issues logging in and importing movies, in addition to unusual habits from the “for you” algorithm. Creators have additionally seen that new uploads are seemingly getting o views or likes and that in-app earnings have disappeared.

“Since yesterday we’ve been working to revive our providers following an influence outage at a U.S. knowledge middle impacting TikTok and different apps we function,” the corporate wrote in a press release Monday. “We’re working with our knowledge middle companion to stabilize our service. We’re sorry for this disruption and hope to resolve it quickly.”

In a subsequent replace a number of hours later, the corporate stated that the facility outage had induced a “cascading techniques failure” that’s nonetheless affecting the app and resulting in “a number of bugs,” together with these affecting view counts and cargo occasions. “Creators could quickly see ‘0’ views or likes on movies, and your earnings could appear like they’re lacking,” the corporate wrote in an replace on X. “This can be a show error brought on by server timeouts; your precise knowledge and engagement are secure.”

The assertion didn’t straight deal with reported points with the app’s suggestion algorithm. Since Sunday, customers have reported seeing a wave of generic movies flood their feeds, that are usually hyper-personalized. Different customers have reported seeing the identical few movies repeated time and again.

The problems come simply days after TikTok finalized a deal to spin off its US enterprise right into a separate entity largely managed by US buyers. That timing hasn’t gone unnoticed by customers, lots of whom are already suspicious of the corporate pushing a phrases of service and privateness coverage within the hours after the deal was finalized. The issues affecting the app’s suggestion algorithm have additionally raised questions on TikTok USDS Joint Enterprise’s plans to “retrain” TikTok’s central characteristic.

Replace, January 26, 2026, 4:18PM PT: This put up has been up to date to incorporate extra info from TikTok in regards to the outage and bugs affecting customers.